Debt Collection agencies.

When debt collection agencies call your employees during this time of financial hardship make sure your employee understand their rights. Too many of the debt collectors use techniques that people do not know are wrong. Do not let the debt collectors tone or use of the English language make your employee feel stressed out or feel they are at risk of immediate harm. Help an employee stand up for their rights. It is as simple as letting them know to contact their state Consumer Affairs Office or Division of Banks for knowing their rights. Many of these rights can be found on line.

In Massachusetts anyone can Know their rights by going to the Office of Consumer Affairs: The summary below is from the Massachusetts Trial Court Law Libraries web site.

209 CMR 18: Conduct of the Business of Debt Collectors and Loan Services, Division of Banks. “The purpose of 209 CMR 18.00 is to establish standards, by defining unfair or deceptive acts or practices, for the collection of debts from persons within the Commonwealth of Massachusetts by debt collectors and third party loan servicers, and to establish procedures and requirements for the licensing and supervision of debt collectors and the registration and supervision of third party loan servicers.”

940 CMR 7: Debt Collection Regulations, Attorney General. “The purpose of 940 CMR 7.00 is to establish standards, by defining unfair or deceptive acts or practices, for the collection of debts from persons within the Commonwealth of Massachusetts.”

If your employee is having problems with the debt collector in Massachusetts they can file a compliant form with the Division of Banks which can be obtained from the Division of Banks web site.

This entry was posted on Friday, March 21st, 2008 at 12:01 am and is filed under Emo Cartoon, Human Resources, Employee's benefits, Public Policy. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.